Privacy policy
This policy explains how Ithilam Tech (Pvt) Ltd (“we”), the developer of Opernexa, handles personal data collected through this website and the Opernexa platform.
This document is a structured placeholder awaiting review by a qualified Sri Lankan legal adviser. It is not yet a binding statement of Ithilam Tech (Pvt) Ltd’s obligations and must not be relied on.
Last updated: Pending legal review
1. Who we are
Ithilam Tech (Pvt) Ltd is a company incorporated in Sri Lanka and is the data controller for personal data collected through this website. PLACEHOLDER: confirm registered company number, registered address and the name and contact details of the person responsible for data protection enquiries.
2. What we collect
Through this website we collect only what you submit to us in the demo request form: your name, business name, phone number, email address, industry and any message you write. PLACEHOLDER: confirm and list any data collected through the Opernexa platform itself, including data processed on behalf of customers.
3. Why we collect it
We use the details you submit solely to respond to your enquiry and arrange a demonstration of Opernexa. PLACEHOLDER: confirm whether contact details are retained for marketing, and on what lawful basis, before any marketing use begins.
4. Analytics and cookies
This website uses no advertising cookies and no cross-site tracking. Where website analytics are enabled, they are aggregate and cookieless, and do not identify individual visitors. PLACEHOLDER: confirm the analytics provider, data location and retention period once analytics is switched on.
5. Who we share data with
We do not sell personal data. PLACEHOLDER: list every third-party processor — form handling, email, hosting, analytics and platform infrastructure — together with where each stores data and what contractual protections are in place.
6. How long we keep it
PLACEHOLDER: define retention periods for demo enquiries, customer records and platform data, and the process for deleting them at the end of those periods.
7. Your rights
PLACEHOLDER: set out the rights available to individuals under the Personal Data Protection Act No. 9 of 2022 of Sri Lanka, including access, correction, erasure and complaint, and describe how a person exercises each of them and how quickly we respond.
8. Security
PLACEHOLDER: describe the technical and organisational measures protecting personal data, including encryption in transit and at rest, access control, backup arrangements and the breach notification process.
9. Changes to this policy
PLACEHOLDER: state how changes will be published and whether affected individuals will be notified directly.
10. Contact
Questions about this policy or about personal data we hold can be sent to hello@opernexa.com. PLACEHOLDER: add postal address and, if appointed, the data protection officer’s contact details.
Questions about this document? Email hello@opernexa.com.